While you are checking out, engraving will be presented as an option. You can engrave your engagement ring and wedding bands in 2 styles. While at Blue Nile you have to pay $25… James Allen offers the engraving for free.Claim Here
James Allen Reviews - Overall Rating
You won’t believe how critical and old-fashioned I am with buying stuff online. Especially with getting a high-priced item like a diamond on the internet. If you are somewhat the same, this passage is for you! It will give you enough certainty to get a diamond ring at JA.
When you browse through James Allen diamonds, there is 1 thing you will notice instantly: Looking for a diamond at JA is a completely different experience than anywhere else! James Allen offers REAL photos of their diamonds and unique HD 360° videos of ALL diamonds in their inventory.
In the comparison below you will see: Other online vendors don’t even offer enlarged pictures of their diamonds. Unless you are on a no-limit-budget to get the best clarity grades… buying diamonds anywhere else is a gamble.
This is important: Additionally, you can’t trust a grading certificate alone -> because it can’t convey you how inclusions on the diamond will affect its beauty and value. Seeing the actual diamond at JA in 360° and will give you a lot of confidence in making the right choice.
The BIG Problem: Normally you could never know whether the diamond you chose…. has undesirable visual effects or not. What you see below are 2 oval cut diamonds. The one on the left has the bowtie effect (you don’t want that) and is even more expensive. The diamond on the right, however, is completely fine:
This is where it gets interesting: Jamesallen.com was founded in 1998 by James Allen Schultz and his wife Michele. 1998 in Internet years is eons ago. In comparison, Amazon.com was founded just 4 years earlier in 1994. JamesAllen is one of the pioneers of online diamond sales. And still is the leading and most trusted brand in this increasingly competitive market.
Browsing through James Allen’s Website, I stumbled upon their Engagement Moment Page. What you will find there is a literally never-ending amount of couples sharing their engagement story: The Process of how they got their diamond at JamesAllen.com, how they chose their best-suited one and how they proposed. All this documented with heart-warming pictures.
Before you find out about the different process, while purchasing at JA, and what makes them so secure.
I want to tell you the #1 reason why I was confident enough to buy at Jamesallen.com. Reading this you will understand why it is absolutely risk-free to get your diamonds there:
100% Money-Back Guarantee – In case you’re disappointed with your diamond ring. James Allen gives you the option of a 100% Money-Back Guarantee. Within 30 days of purchase, you can either exchange or have your order fully refunded. THEY PAY for the return of the package for US customers (+ Canada). You won’t pay a penny! It’s a hassle-free process. All you have to do is give them a quick call and they will send you over all the documents needed. This is really customer-friendly and a major advantage to other online diamond retailers.
Free Resizing – Imagine, your ring is unexpectedly a little too tight or too wides… JamesAllen actually offers free ring resizing for 60 days after your purchase. Even better: They will send the newly-resized ring back to you, via 2-day FedEx, for free.
I know there are some men out there, who – like me starting out – are pretty clueless about what would look good on their future wives or not. And probably enough women…. who want to have a look how different diamonds actually look when you wear them.
If you are one of these two: This part is especially for you! In the following 4 pictures, I am going to show you the rings of my friends’ wives. They all got their engagement ring at JamesAllen.com for their beautiful women.
2.92 carat / Radiant Cut Diamond / rectangular cushion setting / size 3.5-4 finger ~ $11.000
1.75 carat / pear diamond / Pave-Halo Set / size 4.5 finger ~ $14.000
1.51 carat / round diamond / cushion halo setting / size 2.25 finger ~ $10.000
1.72 carat / round diamond / Pave Setting / Size 4.25 finger ~ $12.000
I still remember my first attempts trying to find the perfect diamond ring: I was overwhelmed by the never ending range of different diamonds and settings to choose from. James Allen has more than 120,000 different diamonds in their inventory…. I looked up the Internet for different diamond guides, but no one actually satisfied me. Why? Because I felt the subtle message that I needed to dedicate literally my whole life to get some diamond knowledge… to find my perfect diamond ring. Please don’t judge me: I wanted a quick fix 😀
This is why I felt the need to create this time-saving 4-Step-Guide for you. So if you want to exchange 3-month of browsing for 5min, then keep on reading:
One of the most important steps – in getting an engagement ring – is choosing your ring type. James Allen offers a large variety of engagement ring styles. The settings you see above are the most popular: Halo, Solitaire, and Pavé Setting.
They say: “An engagement ring is a reflection of the person wearing it.” – Consider the woman, and the right style will become clear.
Solitaire – Solitaires are great for women with a taste for elegance and simplicity.
Halo – Traditional halo engagement rings are a more modern take on the classic solitaire ring. You probably already noticed in the picture above ->The smaller surrounding diamonds give an appearance of size and volume to the center stone.
Pavé – For women who like lots of sparkles. Your little princess. The small diamonds along the pavé band… give a great appearance of a solid diamond surface.
You can’t skip this part when choosing your perfect diamond: Getting to know the 4’cs. The quickest & most effective way to learn about the 4c… is the following infographic. After you read it word-by-word, you will have the necessary understanding, to begin browsing for your diamond! Start with Clarity:
Finalizing this James Allen review – I want to reveal how you will get treated as JA’s customer. When you read this last chapter word-by-word.. you will know exactly what you can expect — during the 3 different stages of getting your best-suited engagement ring: Pre-Order / Ordering / Post-Order.
James Allen Education Center (Open New Window) – thoroughly prepares you for choosing your best-suited engagement ring. Getting educated on diamonds beforehand can save you up to $1000-2000. This is why I had the to urge to include the most important parts in this review.
Free Ring Sizer (Open New Window) – Before you order anything at JA… you can use James Allen’s online ring sizer to determine your/your partners’ ring size. Or you can request a ring sizer, which they will send you for free.
FAQ (Open New Window) – They have listed ALL their frequently asked questions by other customers. I recommend you to at least skim through this page. When you’re finished reading it, you will definitely have answers to each of your questions.
Competent Customer Service – What I love about JA’s customer services is that the representatives are non-commissioned. So they don’t practice aggressive sales tactics… like you could experience in a local jewelry store.
JA’s representatives go through months of in-depth jewelry and diamond training before speaking to you.
Especially in a purchase where a larger amount of your money is involved — it is always good to have an expert who can answer all your question. Their customer service is available 24/7 via online chat/call/email. They even have a callback service (which is convenient if you are charged for long distance). To top it all off they can even write you a letter.
In my opinion, the after-sales service says a lot about a company. In my case, James Allen really bound me as a returning customer, with giving me a call right after I received the package. Asking if delivery went well and if the ring matched my expectations. This is just exceptional customer treatment!
30-day return policy – In the unfortunate circumstances where your diamond ring doesn’t match your expectation. Within 30 days of your order, you can either exchange or make use of the 100% Money-Back Guarantee… THEY PAY for the return of the package for US customers (+ Canada). You won’t pay a penny! It’s a hassle-free process. Just give them a quick call and they will send you over all the documents you need.
Lifetime Upgrade – You have the chance to upgrade any loose diamond by JA at a 100% credit for another diamond of at least 2X or greater value… for a lifetime! Just make sure to keep the original laboratory grading document they send you.
JamesAllen does an incomparable job at offering you an exceptionally high level of customer service. From pre- to post-order and combines that with an outstanding satisfaction guarantee.